As an authorised reseller of WeatherTech products, WeatherTech UK operates under the warranty of WeatherTech Direct LLC, trading as WeatherTech or WeatherTech USA. A copy of this warranty can be found below.
WeatherTech Direct, LLC warrants that products purchased directly from WeatherTech Direct, LLC or its authorized retailers are free from defects in materials and workmanship under normal use for the lifetime of the original purchaser, and only for the original vehicle in which they were installed. This warranty does not cover products that naturally wear out from normal use. Additional limitations and exclusions are set forth below, so please review this document in its entirety.
We believe in true customer satisfaction. Our goal is to keep our customers happy for a lifetime and as such, we will work with you to reach a fair resolution to any issue you may have with our products. Our warranty consists of either replacing your product at no charge to you or offering an exact replacement at a discounted price. Warranty claims require proof of purchase. Our decisions regarding warranty coverage are final.
Coverage Details: This warranty covers defects in materials and workmanship under normal use.
Exclusions: This warranty does not cover:
Returns and Refunds: If you require a refund or would like to return your WeatherTech product, please contact WeatherTech UK via the contact page.
Limitations on Implied Warranties: The duration of any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, is limited to the duration of this limited warranty.
Limitation of Liability: WeatherTech will not be liable for any damages of any kind arising from the use of its products or services, including but not limited to direct, indirect, incidental, punitive and consequential damages, even if WeatherTech has been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, revenue, business opportunities or data.
Warranty Service: To obtain warranty service, contact customer support at 01212882561 during regular business hours 9am-5pm on weekdays, or email us at any time at info@weathertech-uk.com.
The following products are covered by a specific Lifetime Limited Warranty structure:
These products are guaranteed to last a lifetime under normal use. If a defect in materials or workmanship is discovered, the warranty provides:
WeatherTech reserves the right to inspect the product prior to replacement. Customers are responsible for return shipping costs.
Exclusions
This warranty does not cover:
The following products are covered by a specific Lifetime Limited Warranty structure:
WeatherTech guarantees the original Running Board's purchaser a limited lifetime warranty against manufacturer defects in materials, workmanship, and design under normal use for its boards, with mounting brackets covered for three years and the coated finish covered for one year. The warranty excludes damage from road hazards, misuse, improper installation, accidents, modifications, or neglect, and does not cover labor, removal, or consequential damages. Claims must be initiated at the place of purchase with the original receipt and photos of the defect, and WeatherTech will replace defective products with a current equivalent. Products may be returned within 30 days in new condition with all original packaging, and customers are responsible for shipping costs.
The following products are covered by a 5-year warranty, per supplier agreement:
While these tonneau covers carry a 5-year warranty, we are committed to supporting our customers beyond that period. If an issue arises that would have been covered under the original warranty, we will work with you to reach a fair resolution, even after the warranty has expired. Please see instructions for full warranty details.
The following products are covered by a 3-year warranty, per supplier agreement:
While these tonneau covers carry a 3-year warranty, we are committed to supporting our customers beyond that period. If an issue arises that would have been covered under the original warranty, we will work with you to reach a fair resolution, even after the warranty has expired. Please see instructions for full warranty details.
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